EIRE Systems, a leading provider of professional IT Services in Japan, supports a global pharmaceuticals company across multiple departments. The Japan data & AI department requires a Scrum Master & System Ops Analyst / Consultant to play a key role in supporting a critical Data Analytics platform. The platform powers decision-making across Sales, Marketing, Medical, and Market Access, serving over 1,000 users with a database, Tableau reports, and self-service analytics tools.

It's a high-visibility role at the intersection of IT and business - a unique opportunity to combine Agile delivery leadership with hands-on operational impact in one of the world’s leading pharmaceutical companies.

If you’re excited by the idea of blending Scrum leadership with real-world operational problem-solving—this role offers both variety and impact.

Location: Tokyo, Japan (Hybrid/Remote)
Department: Enterprise Data, AI & Platforms – IT
Client Company: Global Pharmaceuticals Firm

What You’ll Do

Lead Agile ceremonies (sprint planning, stand-ups, retrospectives) and drive process optimization using JIRA/Confluence.
Partner with the product owner to prioritize backlog and guide the development team.
Monitor sprint execution, report progress, and promote best practices in Scrum.
Manage day-to-day platform operations, including incident/problem management with ServiceNow.
Act as the bridge between external vendors (mainly in India) and internal teams, ensuring smooth delivery and operations.
Oversee access and license management for system users.
Communicate with end users through announcements, updates, and a knowledge base.

What We’re Looking For

Native-level Japanese and business-level English.
Experience in IT project management or PMO roles, with strong communication skills.
A proactive, independent approach with a strong sense of ownership.

Bonus Points For:

Experience as a Scrum Master, Application Developer, or Business Analyst.
Knowledge of data analytics platforms (databases, Tableau, self-service tools).
Understanding of pharmaceutical business processes.

EIRE Systems Open Positions

Japan