Voice & Video Engineer, APAC

The Role:
We are looking for an experienced Voice and Video Collaboration Engineer with projects exposure in large scale infra environment and strong technical background in Cisco IP telephony, Oracle SBC, Microsoft skype and trading turrets (IP Trade, BT, Etrali, IPC), to ensure the services level quality meets with defined SLA
The candidate should also familiar with ITIL practices, change management processes and Agile methodology. 
Responsibilities:
  • Design, implement, support voice and video infrastructure for APAC region
  • Ensure level and quality of services delivered match clients expectations
  • Ensure global standard and best practices are well implemented in all voice and video infrastructure
  • Ensure technical documentation are properly maintained
  • Maintain and update monitoring tools
  • Be opened to new technologies
Requirements:
  • Degree level qualification, preferably in a technical subject, or equivalent experience
  • 5+ years of experience in Voice, Video, Unified Communication environment  
  • Experience with an Agile framework employing SCRUM methodology would be a plus
  • Experiences in administering Oracle Voice (SBC/ECB), EOM (monitoring) solutions
  • Experiences in Cisco Voice infrastructure (CuCM, Voice Gateway), Video infrastructure (VCS-C, Pexip)
  • Experiences with Trading Turret  solutions (IPTrade, BT, IPC, Etrali)
  • Experience in Recording infrastructure (Nice, Verba…)
  • Experience with Skype Telephony (Front end, mediation server..)
  • Automation experience would be a plus
this job portal is powered by CATS

Powered by CATS